NDIS FAQs

The National Disability Insurance Scheme (NDIS) empowers people with disability to choose the care and support they need to reach personal goals in both work and life.

A new way of delivering disability services in Australia, the NDIS is available for people with a permanent or significant disability under the age of 65-years-old.

Find out more on the NDIS website.

The NDIA is the National Disability Insurance Agency. It is a government agency responsible for implementing the NDIS.

Yes. Bedford is here to help you understand and get the most out of your NDIS plan. A member of our Client Engagement team can help you access the services you want to with the funding you receive. Get in touch with the team today on 08 8275 0211 or email clientengagement@bedfordgroup.com.au.

To be eligible for the NDIS you must:

• Live in an area where the scheme has already been rolled out
• Be under 65 years of age when you apply
• Be an Australian citizen, permanent resident, or a New Zealand citizen who holds a Protected Special Category Visa
• Have a permanent disability that significantly affects how you can communicate or manage your life
• Need supports now that will improve your functionality and reduce future needs

Visit the NDIS website to find out if you're eligible.

The NDIS funds a variety of supports and activities including:

• Daily personal activities
• Transport
• Workplace support
• Household support
• Vehicle modification
• Therapeutic support
• Home modification
• Increase independence

For more information visit the NDIS website.

There are three different ways you can manage your NDIS plan. You can choose either one of the below options or a combination of two or three.

The three options are:

• Your plan is managed by the NDIA
• Your plan is managed by a Plan Manager of your choice
• You manage your own NDIS plan

Bedford can help you - get in contact today by calling 08 8275 0211 or emailing clientengagement@bedfordgroup.com.au.

Yes. It’s entirely your decision which service providers you choose to go with.

Call or contact the National Disability Insurance Scheme on 1800 800 110 or via their website.

Bedford is here to help you get the most out of your NDIS Plan. If you have more questions call us on 8275 0211 and we can help answer them.

Please call us on 8275 0211 or email us at clientengagement@bedfordgroup.com.au with the details of your new plan manager. This will help us ensure that your funding and supports continue seamlessly.

You can update your consent by completing our Information Consent Form. Once filled out please email it to us at clientengagement@bedfordgroup.com.au and we will update your records accordingly.

Bedford offers a wide range of services under the NDIS, including:

• Personal care and daily living supports

• Supported independent living (SIL)

• Community participation

• Employment support and training

• Group and centre-based activities

For a full list of services, please visit our Services page or contact us directly.

Support Coordination is a service that helps NDIS participants understand and use their plans effectively by connecting them with the right service providers. Currently, Bedford does not offer Support Coordination. Our Client engagement team can help you understand how Bedford can support your plan needs.

Getting started with Bedford is simple. Contact us by phone or email to arrange a consultation. We'll discuss your NDIS plan, your goals, and how our services can support you.

Your feedback is important to us. You can provide feedback by contacting us directly via phone, email, or our online form If you wish to make a complaint, we have a formal complaints process in place, and you can also contact the NDIS Quality and Safeguards Commission.