We value your feedback so please let us know if we are doing a good job, or what we could improve.
Bedford supports the rights of clients, their families, carers, guardians and advocates to have a say in how supports and services provided by Bedford are designed and delivered.
Our feedback and complaints process ensures that clients and employees and their support networks can express their view about what is, and what is not, working with the service they receive.
Bedford encourages all clients and employees to exercise their right of choice and control with regards to providing feedback, which in turn helps us to improve our services.
We ensure a safe environment where feedback can be provided in a way that is transparent, fair and confidential. We are committed to providing high-quality services as we deliver our purpose of supporting people with disability to live the life they choose.
You can choose from a number of different ways to submit your feedback:
Simply fill in your comments and details using the below form. If you want to remain anonymous, you can leave out your details but this means we will not be able to respond to you about your feedback.